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Tuesday, 31 July 2007
Call quality updateIn our last post we explained some of the issues that were affecting call quality with our "click to call" service. We are happy to announce that we have secured an alternative Telco supplier and initial tests for all of SE Asia are very promising.To insure that the degradation does not occur again we are putting in place a back up provider so that we can change providers in hours and not the days and week long delays we have experienced in the past. With severe competition between providers and a changing market place, redundancy is now a high priority for us and we have used the backup strategy to achieve our goal of business grade quality calls. Please feel free to try the call quality yourself at http://www.wecallyounow.com/ All the best from our development team. Thursday, 19 July 2007
Call issuesTo all our users across Australia. Recently we have been struggling with call quality due to various reasons. First, our telco provider upgraded equipment and had implementation challenges. There have been floods in Melbourne that knocked out some of the exchanges. And believe it or not, a individual went on a rampage with a tank and knocked over four telco towers in Sydney.All this and more has been a challenge for us but we are working hard to restore both call quality and reliability. Sorry for any inconveniences. Thursday, 5 July 2007
A Local Search listing in Australia for free!We Call You Now has a sister Internet property called AussieWeb Local Search. A listing in this local Australian search directory is completely free. To see the items that are included, check out the AussieWeb local search blog.There are no premium listings in the AussieWeb Local Search and it is recognised in Hitwise as a Top 10 Local Search business directory, but if you are a user of the We Call You Now system and make this available in your listing you will be placed at the top of the search result listing. Why? Because you believe in customer service and demonstrate this by picking up the cost of the calls. So if you use the We Call You Now system in Australia, claim your free business directory listing in AussieWeb Local Search today. The We Call You Now Development Team. |